1 - Introduction
aleVSham Travel Collection (“the Company”, “we”, “our”, or “us”) is committed to safeguarding the privacy and personal data of its clients and website users in accordance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable regulations.
By accessing our website or engaging our services, you expressly consent to the collection, use, processing, storage, and disclosure of your personal data as described in this Privacy Policy.
2 - Collection of Personal Data
We may collect personal information including, but not limited to:
•Full name
•Nationality and passport details (where required for permits or travel documentation)
•Contact information (email address, telephone number, postal address)
•Travel preferences and itinerary requirements
•Payment and billing information
•Emergency contact details
•Voluntarily disclosed medical, dietary, or accessibility information necessary for travel arrangements
Sensitive personal data is collected strictly where required for lawful and operational purposes.
3 - Purpose of Data Collection
Personal data is collected solely for legitimate business purposes, including:
•Travel planning and itinerary customization
•Hotel, transport, and airline bookings
•Permit applications and regulatory compliance
•Ticket issuance
•Communication regarding bookings and services
•Accounting, taxation, and legal compliance
•Fulfillment of contractual obligations
We do not process personal data for purposes incompatible with those stated above.
4 - Data Security
The Company implements reasonable security practices and procedures as required under Indian law to protect personal data against unauthorized access, misuse, alteration, disclosure, or destruction.
Access to personal data is restricted to authorized personnel and third-party service providers strictly on a need-to-know basis.
5 - Disclosure to Third Parties
Personal information may be shared with licensed destination management companies, hotels, airlines, transport operators, guides, government authorities, insurance providers, and other third-party service providers directly involved in delivering contracted travel services.
Such disclosures are limited to operational necessity, and third parties are contractually obligated to maintain confidentiality and data protection standards.
We do not sell, lease, or commercially distribute personal data to unrelated third parties.
6 - Payment Information
Payments are processed through secure banking channels or authorized payment gateways. The Company does not store full credit card details unless required by law or processed through compliant payment systems.
7 - Data Retention
Personal data shall be retained only for as long as necessary to fulfill contractual obligations, accounting requirements, taxation compliance, and statutory retention periods under Indian law.
8 - Client Rights
Clients may request access to, correction of, or deletion of their personal data, subject to statutory and regulatory retention requirements. All such requests must be submitted in writing.
